Frequently Asked Questions (FAQs)
Explore frequently asked questions about Delphi Enhanced Primary Care in Bedford, New Hampshire, including how our membership-based care model works, physician access, insurance and billing, and what to expect as a patient.
Understanding Enhanced Primary Care
Enhanced Primary Care is a membership-based approach to primary care that gives patients greater access to their physician through smaller patient panels, longer appointments, direct communication, and care coordination.
At Delphi Enhanced Primary Care in Bedford, New Hampshire, patients pay a membership fee for these additional benefits while continuing to use their health insurance for medical appointments and services.
Delphi Enhanced Primary Care in Bedford, New Hampshire offers a membership-based care model with features commonly associated with concierge medicine. Members pay a recurring fee for greater physician access, longer appointments, and more individualized care.
Unlike traditional direct primary care models, Delphi allows patients to continue using their health insurance for medical appointments and services. This combines the benefits of enhanced physician access with the familiarity of insurance-based care.
Membership Fee and Benefits
The Delphi membership fee, also called an access fee, supports smaller patient panels, allowing physicians to offer same-day or next-day appointments and spend more time with each patient. Members benefit from greater physician access, direct communication, care coordination, and a more continuous primary care relationship.
Yes. Delphi Enhanced Primary Care offers a 15-minute introductory visit so prospective patients can meet a physician and determine whether the practice is a good fit before enrolling.
Delphi accepts debit and credit cards for membership payments, including American Express, Discover, Mastercard, and Visa.
Yes. As of January 1, 2026, changes in federal law allow eligible patients to use Health Savings Account (HSA) funds to pay for qualifying primary care memberships. This allows patients to use pre-tax dollars toward enhanced access to primary care through Delphi Enhanced Primary Care.
Yes. Delphi offers a 10% discount for the second person enrolled under the same membership account. Additional family discounts may be available. Visit our membership page for details.
Insurance and Medical Billing
Yes. Delphi Enhanced Primary Care membership does not replace health insurance. Your membership fee covers enhanced access to your physician, while medical appointments and services are billed separately through your health insurance plan. Applicable copayments, deductibles, and coinsurance remain your responsibility.
Please call the office at 603-255-5579 to inquire about self pay rates.
Delphi Enhanced Primary Care accepts a range of health insurance plans from most major insurance carriers, including Medicare. Accepted plans may change, so please contact our Bedford, New Hampshire office at 603-255-5579 to confirm whether your specific plan is accepted.
Delphi bills your health insurance for in-office appointments and scheduled remote visits, just as a traditional primary care practice would. Patients remain responsible for any applicable copayments, deductibles, or coinsurance under their insurance plan.
These charges are separate from the Delphi membership fee.
Patriot Pay is a secure medical bill payment service used by Delphi Enhanced Primary Care through its billing partner, Orchard Medical Management. After your appointment, you will receive a text message and email containing your visit details and a secure payment link.
For questions about your bill, statement, or Patriot Pay, contact Delphi at 603-255-5579.
To receive paper billing statements from Delphi, reply STOP to a Patriot Pay text message. This will opt you out of text and email billing notifications and enroll you in paper billing.
For assistance, contact the Delphi office at 603-255-5579.
Physicians, Appointments and Patient Support
Delphi Enhanced Primary Care has six physicians serving patients in Bedford, New Hampshire:
- Dr. Jason Emmick, MD — Internal Medicine and Pediatrics
- Dr. Mark Ferlan, DO — Internal Medicine
- Dr. Danielle Porbunderwala, DO — Internal Medicine
- Dr. Marcy Boucher, MD — Family Medicine
- Dr. Jennifer Fishbein, MD — Internal Medicine
- Dr. Jeffrey Calegari, DO, FACP — Internal Medicine
Each physician brings their own clinical background and approach to patient care. Visit Our Providers to learn more about their specialties, ages treated, and availability.
For questions about your Delphi Enhanced Primary Care membership, call our Bedford office at 603-255-5579. Our team can assist with membership information and next steps.
Delphi Enhanced Primary Care members may contact their physician directly after regular office hours for urgent medical concerns that cannot safely wait until the next business day, including time-sensitive or sensitive matters.
After-hours communication is intended for urgent concerns rather than routine questions or appointment requests.
For medical emergencies, call 911 or go to the nearest emergency department. Once your condition is stabilized, your Delphi physician can help coordinate follow-up care.
If you are hospitalized, your care and admission will be managed by the hospital’s medical team. Delphi physicians do not admit patients directly to the hospital, but your primary care physician can help coordinate care, advocate for your needs, and support your transition back to outpatient care following discharge.
When your Delphi physician is away for vacation, conferences, or other scheduled absences, arrangements are made for another Delphi physician to address urgent patient needs. This helps ensure patients have access to medical guidance when their regular physician is unavailable.
Delphi Enhanced Primary Care is located at 20 Washington Place Suite 3 in Bedford, NH 03110. In-person appointments are held at this location.
Please click here to view our Notice of Privacy Practices Health Insurance Portability and Accountability Act of 1996
